Privacy Policy - Olbrain

Introduction

Welcome to Olbrain. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website and AI-powered identity management solutions.

By using Olbrain's services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect the following types of personal information:

Contact information (name, email address, phone number)
Account credentials and authentication data
Professional information (company name, job title)
Payment and billing information
Communication preferences and history

Technical Information

We automatically collect certain technical information:

IP address and device identifiers
Browser type and version
Operating system and device information
Usage data and analytics (pages visited, features used, time spent)
Cookies and similar tracking technologies

Service-Specific Information

When you use our AI-powered identity management tools:

Identity data and verification information
Machine learning model interactions and outputs
API usage logs and requests
Integration and configuration data

How We Use Your Information

We use the collected information for the following purposes:

Service Delivery: To provide, maintain, and improve our AI-powered identity management services
Account Management: To create and manage your account, authenticate users, and provide customer support
Communication: To send service updates, technical notices, security alerts, and support messages
Analytics and Improvement: To analyze usage patterns, optimize performance, and develop new features
Security: To detect, prevent, and address technical issues, fraud, and security vulnerabilities
Compliance: To comply with legal obligations and enforce our terms of service
Research and Development: To improve our AI models and develop new identity management capabilities

Data Storage and Processing

We store and process your information using secure cloud infrastructure providers. Your data may be stored and processed in multiple geographic locations to ensure service reliability and performance.

We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Data Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
Business Transfers: In connection with mergers, acquisitions, or sale of assets
Legal Requirements: When required by law, court order, or governmental authority
Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users
With Your Consent: When you explicitly authorize us to share your information

We do not sell your personal information to third parties for marketing purposes.

Your Privacy Rights

Depending on your location, you may have the following rights:

Access: Request access to your personal information
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal information
Data Portability: Receive your data in a structured, machine-readable format
Opt-Out: Opt-out of certain data processing activities
Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us at privacy@olbrain.com. We will respond to your request within the timeframe required by applicable law.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and preferences. These technologies help us:

Remember your preferences and settings
Authenticate users and prevent fraud
Analyze site traffic and usage patterns
Deliver personalized content and features

You can control cookie preferences through your browser settings. Note that disabling cookies may limit your ability to use certain features of our services.

Third-Party Services

Our services may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

We may integrate with third-party services (such as cloud providers, analytics platforms, and payment processors) to enhance our service delivery. These providers have their own privacy policies governing their use of your information.

Data Security

We implement comprehensive security measures to protect your information:

Encryption of data in transit and at rest
Regular security audits and vulnerability assessments
Access controls and authentication mechanisms
Employee training on data protection and privacy
Incident response and breach notification procedures

Despite our efforts, no security measures are perfect or impenetrable. We cannot guarantee the absolute security of your information.

Children's Privacy

Our services are not intended for individuals under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to, and maintained on, servers located outside of your country or jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to countries outside your residence, including the United States.

We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally, including the use of standard contractual clauses and other legal mechanisms.

California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected, used, shared, or sold
Right to delete personal information
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising CCPA rights

To exercise these rights, please contact us at privacy@olbrain.com. We will verify your identity before processing your request.

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

Right of access to your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent
Right to lodge a complaint with a supervisory authority

We process your personal data based on the following legal grounds: consent, contractual necessity, legal obligations, and legitimate interests. To exercise your rights, contact us at privacy@olbrain.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated policy on our website with a new "Last Updated" date
Sending an email notification to registered users
Displaying a prominent notice on our platform

Your continued use of our services after the changes become effective constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@olbrain.com

General Inquiries: hello@olbrain.com

Website: https://olbrain.com

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.

Specific Service Features

AI and Machine Learning

Our AI-powered identity management services use machine learning models to process and analyze data. We implement privacy-preserving techniques such as data minimization, anonymization where possible, and secure model training practices.

API and Integrations

When you use our APIs or integrate our services with third-party applications, we collect API usage data, integration logs, and technical information necessary to provide the service. This data is protected with the same security measures as other personal information.

Olbrain Studio

Our development platform (Olbrain Studio) may collect additional information about your development activities, code usage, and project configurations to provide personalized features and improve the platform. You can control what data is shared through your account settings.

Your Responsibilities

To help protect your privacy and security:

Keep your account credentials confidential and secure
Use strong, unique passwords
Enable two-factor authentication when available
Review your account activity regularly
Report any suspicious activity or security concerns immediately
Keep your contact information up to date